Policies

• If less than 24 hours' notice is provided, a fee equivalent to 50% of the scheduled service will be charged to the card on file.
• No-shows without any contact will be charged the full amount of the scheduled appointment missed.
• For appointments without a card on file, an invoice will be sent via our booking system, which must be settled before your next appointment.

We understand that emergencies arise and aim to accommodate these situations with grace. However, we closely monitor late cancellations and no-shows to ensure fairness and availability for all clients. Your understanding and adherence to our policies help us maintain our commitment to exceptional service for all our clients at The Sweetest Sting. Thank you!